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How To Delete Bet365 Account

What Is Bet365?

Bet365 is a major online gambling company, founded in 2000 and headquartered in Stoke-on-Trent, UK. They offer a variety of gambling products, primarily focusing on:

  • Sports betting: This is their core offering, with an extensive range of pre-match and live bets on sports from around the world.

  • Online casino: They have a large selection of classic and modern casino games, including slots, blackjack, roulette, and baccarat.

  • Live casino: Experience the thrill of a real casino from the comfort of your home with live dealers hosting the games.

  • Poker: Play against other players in various poker tournaments and cash games.

  • Bingo: Join in the fun of online bingo with different room options and prizes.

How To Delete Bet365 Account

Here are the steps on how to delete your bet365 account:

1. Log in to your account:

  • Visit the bet365 website and click on the "Log In" button at the top right corner of the page.

  • Enter your username and password, then click on "Log In" again.

2. Access the "Members" section:

  • Once you're logged in, click on the "Services" button (represented by three dots) in the top right corner of the page.

  • From the dropdown menu, select "Members".

3. Navigate to the "Account Closure" section:

  • In the "Members" section, click on "My Account".

  • On the left-hand side, under "Responsible Gaming", click on "Account Closure".

4. Choose the duration of closure:

  • You'll be presented with two options:

  • "Duration" allows you to temporarily close your account for a set period (6 months, 1 year, or 5 years).

  • "Until" allows you to specify a date for your account to be closed until.

  • To permanently delete your account, select "Until" and choose a date far in the future (e.g., 31 December 2099).

5. Confirm your decision:

  • Click on the "Confirm" button.

  • You'll be asked to provide a reason for closing your account. Choose a reason from the dropdown menu or provide a brief explanation.

  • Click on "Confirm" again to finalize the account closure.

6. Receive confirmation:

  • You'll receive a confirmation message on the screen and an email to your registered email address.

Can You Delete Bets On Bet365?

No, you cannot directly delete bets on bet365 once they have been placed and confirmed. This is a common policy among most online gambling platforms to maintain integrity and prevent potential abuse. However, bet365 offers a few alternative options that can help you manage your bets:

1. Edit Bet Feature (for eligible bets):

  • If your bet is eligible for the "Edit Bet" feature, you can modify it to some extent. This includes:

  • Adding, swapping, or removing selections within a multi-bet (e.g., turning a treble into a double).

  • Increasing the stake on unsettled bets.

  • Changing the bet type (e.g., from win-only to each-way).

  • To check if your bet is eligible, look for the "Edit Bet" icon on your bet slip.

2. Cash Out Feature (for eligible bets):

  • If your bet is eligible for the "Cash Out" feature, you can settle it early and receive a guaranteed payout, even before the event has finished. This allows you to lock in a profit or minimize a loss.

  • The available cash out amount will be displayed on your bet slip, and it may fluctuate based on the event's live odds.

3. Contact Customer Support:

  • While rare, bet365 may consider voiding a bet in exceptional circumstances, such as:

  • Accidental placement due to a technical error.

  • Clear evidence of incorrect odds or a pricing mistake.

  • Evidence of suspicious betting activity on your account.

  • If you believe you have a valid reason to cancel a bet, contact bet365 customer support as soon as possible to explain your situation. They will review your request and make a decision based on their terms and conditions.

How Do I Reset My Bet365 Account?

Resetting your bet365 account depends on what aspect you want to reset:

Resetting your password:

  1. Go to the bet365 website and click on "Having trouble logging in?".

  2. Select "Forgotten your password?".

  3. Enter your username and choose your preferred method for receiving the reset code (email or SMS).

  4. Follow the instructions in the email or SMS to create a new password.

Resetting your login details:

  1. If you've forgotten your username, follow the same steps as resetting your password in point 1 and 2 above.

  2. Select "Forgotten your username?".

  3. Enter your registered email address or phone number to receive a reminder of your username.

Resetting your self-exclusion period:

If you've self-excluded for a temporary period (6 months, 1 year, or 5 years), you can contact bet365 customer support to request an early reinstatement. However, they may only consider this under exceptional circumstances and at their own discretion.

Resetting your betting preferences:

There isn't a specific "reset" option for individual betting preferences on bet365. However, you can manage them individually:

  • Odds format: Go to "Settings" and choose your preferred odds format (decimal, fractional, or American).

  • Stake: You can set a default stake by clicking on the gear icon next to the stake field and selecting "Set as default".

  • Time zone: Click on your username and select "Settings" to adjust your time zone.

How Do I Remove My Card From Bet365?

While you can't directly delete a card from your bet365 account, you can make it inactive to prevent future use. Here's how:

  1. Log in to your bet365 account.

  2. Go to "Bank" in the Account Menu.

  3. Select "Manage Cards."

  4. Find the card you want to remove and click "Edit."

  5. Choose "Make Inactive."

  6. Confirm the action.

Additional considerations:

  • If you want to add a new card, you may need to remove an existing one first, as bet365 allows a maximum of five stored debit cards.

  • If you've previously deposited using a credit card, you can still withdraw funds even if you make it inactive.

  • For security reasons, bet365 doesn't allow complete card removal for auditing purposes.

  • If you have any concerns or need further assistance, contact bet365 customer support.

Can You Reopen A Closed Bet365 Account?

Reopening a closed bet365 account is generally not possible, regardless of the reason for closure. This is due to their strict policies regarding responsible gambling and account security. However, there are a few nuances to consider:

Type of closure:

  • Self-exclusion: If you closed your account through self-exclusion, reopening it is strictly prohibited during the chosen exclusion period. This is to protect users from potential gambling harm.

  • Closed by Bet365: If Bet365 closed your account due to policy violations, suspicious activity, or other reasons, reopening it is highly unlikely. They take such closures seriously and prioritize maintaining platform integrity.


  • Technical error: In rare cases, if your account was closed due to a technical error, you might be able to contact Bet365 customer support and explain the situation. They may consider reopening your account after verifying the error.

  • Exceptional circumstances: Under very specific and extenuating circumstances, Bet365 might consider reopening an account. However, this is at their sole discretion and highly unlikely.


  • New account: If your account was closed for reasons unrelated to self-exclusion, you can technically create a new account using a different email address and payment method. However, Bet365 has sophisticated systems to detect duplicate accounts, and doing so might violate their terms and conditions, potentially leading to both accounts being closed.

  • Seek help: If you're struggling with gambling addiction, remember that resources are available to help. Consider contacting organizations like Gamblers Anonymous or GamCare for support and guidance.

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