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How to Cancel EE Contract

What is EE Contract?

An EE contract is a legal agreement between you and EE that specifies the terms and conditions of your mobile phone service.


It will include information about your monthly payments, your data allowance, your minutes and texts, and any other features or benefits that are included in your plan.


When you sign an EE contract, you are agreeing to pay a monthly fee for a set period of time, usually 24 months. If you cancel your contract early, you may have to pay an early termination fee.


How to Cancel EE Contract UK?


Here are the steps on how to cancel your EE contract:

  1. Check your contract terms. The first thing you need to do is check your contract terms to see if you are within the cooling-off period. If you are, you can cancel your contract without any penalty. The cooling-off period is usually 14 days, but it may be longer depending on your contract.

  2. Choose a cancellation method. There are several ways to cancel your EE contract. You can:

    • Call EE on 150 from your EE phone or 07953 966 250 from any phone.

    • Log in to your EE online account and cancel your contract there.

    • Write to EE at EE Customer Services, EE House, 3 Newgate Street, London, EC1A 7AJ.

3. Provide your details. When you cancel your contract, you will need to provide EE with your name, address, account number, and the date you want your contract to end.

4. Pay any cancellation fees. If you are cancelling your contract outside of the cooling-off period, you may have to pay an early termination fee. The amount of the fee will depend on your contract terms.


Here are some additional things to keep in mind when canceling your EE contract:

  • You will need to return any EE equipment that you have, such as a phone or tablet.

  • If you are switching to another provider, you will need to get a PAC or STAC code from EE. This code will allow your new provider to transfer your number over.

  • You will not be able to use your EE service after your contract has been canceled.


How do I cancel my EE Contract without Calling?


There are two ways to cancel your EE contract without calling:

  • Log in to your EE online account. Go to the "Account settings" section and select "Leave EE." You will need to provide your name, address, account number, and the date you want your contract to end.

  • Write to EE. You can send a letter to EE Customer Services, EE House, 3 Newgate Street, London, EC1A 7AJ. In your letter, you will need to provide your name, address, account number, and the date you want your contract to end.

You can also cancel your EE contract by sending an email to EE. However, EE may not be able to process your cancellation request as quickly as if you log in to your online account or send a letter.


Here are some additional things to keep in mind when canceling your EE contract without calling:

  • You will need to return any EE equipment that you have, such as a phone or tablet.

  • If you are switching to another provider, you will need to get a PAC or STAC code from EE. This code will allow your new provider to transfer your number over.

  • You will not be able to use your EE service after your contract has been canceled.


How do I cancel my EE mobile subscription?


There are a few ways to cancel your EE mobile subscription. Here are the steps on how to do it:


Through EE's website

  1. Go to the EE website and log in to your account.

  2. Click on the "Account settings" tab.

  3. Scroll down to the "Leave EE" section and click on "Start cancellation."

  4. Enter your account number and PIN.

  5. Select the date you want your subscription to end.

  6. Click on "Submit."

Through EE's app

  1. Open the EE app.

  2. Tap on the "Profile" icon.

  3. Tap on "Account settings."

  4. Scroll down to the "Leave EE" section and tap on "Start cancellation."

  5. Enter your account number and PIN.

  6. Select the date you want your subscription to end.

  7. Tap on "Submit."

Through EE's customer service

  1. Call EE on 150 from your EE phone or 07953 966 250 from any phone.

  2. When prompted, select the option to cancel your subscription.

  3. Provide the customer service representative with your account number and PIN.

  4. Select the date you want your subscription to end.

  5. The customer service representative will confirm your cancellation and provide you with a cancellation reference number.

By post

  1. Write a letter to EE Customer Services, EE House, 3 Newgate Street, London, EC1A 7AJ.

  2. In your letter, state that you want to cancel your subscription.

  3. Include your account number and PIN.

  4. Specify the date you want your subscription to end.

  5. Sign and date your letter.

Once you have canceled your subscription, you will need to return any EE equipment that you have, such as a phone or tablet. You will also need to pay any outstanding charges.


If you are switching to another provider, you will need to get a PAC or STAC code from EE. This code will allow your new provider to transfer your number over.


Does it cost to cancel a contract with EE?


Yes, it can cost to cancel a contract with EE. The amount of the cancellation fee will depend on how long you have been with EE and the type of contract you have.


If you cancel your contract within the first 14 days, you will not have to pay a cancellation fee. This is known as the cooling-off period.


If you cancel your contract after the 14-day cooling-off period, you may have to pay an early termination fee. The amount of the fee will depend on how long you have been with EE and the type of contract you have.


For example, if you have a 24-month contract and you cancel your contract after 12 months, you may have to pay a cancellation fee of 60% of the remaining monthly payments.

You can find more information about cancellation fees on EE's website.


Here are some tips to avoid paying a cancellation fee:

  • Read the terms of your contract carefully before you sign it.

  • Make sure you understand the cancellation policy.

  • If you are thinking about canceling your contract, do it as soon as possible.

  • If you are switching to another provider, get a PAC or STAC code from EE before you cancel your contract. This will allow you to keep your phone number.


How do I cancel my monthly contract?


The process of canceling a monthly contract will vary depending on the provider and the type of contract you have. However, there are some general steps you can follow:

  1. Check your contract terms. The first step is to check your contract terms to see if you are within the cooling-off period. If you are, you can cancel your contract without any penalty. The cooling-off period is usually 14 days, but it may be longer depending on your contract.

  2. Contact the provider. Once you have checked your contract terms, you will need to contact the provider to cancel your contract. You can usually do this by phone, email, or in writing.

  3. Provide your details. When you contact the provider, you will need to provide them with your name, address, account number, and the date you want your contract to end.

  4. Pay any cancellation fees. If you are cancelling your contract outside of the cooling-off period, you may have to pay an early termination fee. The amount of the fee will depend on your contract terms.

Here are some additional things to keep in mind when canceling a monthly contract:

  • You will need to return any equipment that you have borrowed from the provider, such as a phone or tablet.

  • If you are switching to another provider, you will need to get a PAC or STAC code from the current provider. This code will allow your new provider to transfer your number over.

  • You will not be able to use the service after your contract has been canceled.

Cancel EE Contract and your other unused Subscriptions fast


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