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How to Cancel HelloFresh

Updated: Dec 4, 2023

How to Cancel HelloFresh Subscription UK


Here are the 4 easy steps on how to cancel your HelloFresh subscription in the UK:

  1. Log in to your HelloFresh account.

  2. Click on your name in the top right corner, then click Account Settings.

  3. Scroll down on the Plan settings page and click Cancel Plan (under Status section).

  4. Follow the prompt(s) for your cancellation.

You can also cancel your subscription by calling HelloFresh's customer service number at 0330 123 0991.


Here are some important things to note when cancelling your Hellofresh subscription:

  • You must cancel your subscription at least 5 days before your next scheduled delivery.

  • If you cancel your subscription after your next scheduled delivery, you will still be charged for that delivery.

  • Once you have canceled your subscription, you will not be able to receive any future deliveries.

What is HelloFresh Subscription?


HelloFresh is a meal kit delivery service that sends you all the fresh, pre-measured ingredients you need to cook delicious meals at home.


You can choose from a variety of meal plans, including Meat & Veggies, Vegetarian, Family Friendly, and Quick & Easy. Each week, you'll select the meals you want to cook and HelloFresh will deliver them to your door. The subscription is weekly, but you can skip weeks or cancel anytime.


Can you cancel HelloFresh after free box?


Yes, you can cancel HelloFresh after the free box. You can cancel your subscription at any time, but you must do so at least 5 days before your next scheduled delivery.


If you cancel after your next scheduled delivery, you will still be charged for that delivery.


To cancel your subscription, you can log in to your HelloFresh account and click on the "Account Settings" tab. Scroll down to the "Status" section and click on the "Cancel Plan" button.


Once you have canceled your subscription, you will not be able to receive any future deliveries. However, you will still be able to access your HelloFresh account and recipes for a limited time.

Here are some tips for canceling your HelloFresh subscription:

  • Make sure you cancel your subscription before the cutoff date. The cutoff date is usually 5 days before your next scheduled delivery.

  • Be clear about your reason for canceling. This will help HelloFresh improve their service.

  • Be polite and professional when you cancel your subscription. This will help you get a better response from HelloFresh's customer service team.

Why can't I cancel my HelloFresh subscription?


There are a few reasons why you might not be able to cancel your HelloFresh subscription.

  • You might have missed the cutoff date. HelloFresh requires you to cancel your subscription at least 5 days before your next scheduled delivery. If you cancel after the cutoff date, you will still be charged for that delivery.

  • You might have signed up for a contract. Some HelloFresh plans require you to sign a contract for a certain period of time. If you cancel your subscription before the end of the contract, you may be subject to early termination fees.

If you're still having trouble canceling your subscription, you can contact HelloFresh's customer service team and they will be able to help you.

Here are some tips for canceling your HelloFresh subscription:

  • Make sure you cancel your subscription before the cutoff date. The cutoff date is usually 5 days before your next scheduled delivery.

  • Be clear about your reason for canceling. This will help HelloFresh improve their service.

  • Be polite and professional when you cancel your subscription. This will help you get a better response from HelloFresh's customer service team.

Can I cancel HelloFresh on the app?

Yes, you can cancel HelloFresh on the app. Here are the steps on how to do it:

  1. Open the HelloFresh app.

  2. Tap on the Profile icon in the bottom right corner.

  3. Tap on Account Settings.

  4. Scroll down to the Subscription section.

  5. Tap on Cancel Plan.

  6. Follow the prompts to confirm your cancellation.


How do I cancel my HelloFresh subscription online?


To cancel your HelloFresh subscription online, you can follow these steps:

  1. Go to the HelloFresh website: https://www.hellofresh.com/.

  2. Sign in to your account.

  3. Click on your name in the top right corner, then click Account Settings.

  4. Scroll down on the Plan settings page and click Cancel Plan (under Status section).

  5. Follow the prompt(s) for your cancellation.

You will be asked to confirm your cancellation and provide your reason for canceling. You will also be given the option to pause your subscription instead of canceling it.


Once you have canceled your subscription, you will not be able to receive any future deliveries. However, you will still be able to access your HelloFresh account and recipes for a limited time.


HelloFresh May Appear on Your Statement as:


When you order meal kits and ingredients from HelloFresh, you may see various names on your statement.


These names include HelloFresh, HelloFresh London, and HelloFresh GB, among others. Some of the possible names that may appear on your statement are related to refunds, credit, and payment through PayPal or ACH web transfer.


Additionally, you may see the name Grocery Delivery E-Services UK Ltd., which is the company that handles HelloFresh deliveries in the UK.


It is important to note that these various names all refer to the same company, HelloFresh.


So, if you see any of these names on your statement, you can be confident that it is related to your HelloFresh deliveries. I


f you have any questions or concerns about the names on your statement, you can contact HelloFresh customer service for assistance.



Is HelloFresh hard to cancel?


HelloFresh is not difficult to cancel, but there are a few things to keep in mind. You must cancel your subscription at least 5 days before your next scheduled delivery. If you cancel after the cutoff date, you will still be charged for that delivery.


You can cancel your subscription online, by phone, or by email. The process is simple and straightforward. Here are the steps on how to cancel your HelloFresh subscription online:

  1. Log in to your HelloFresh account.

  2. Click on your name in the top right corner, then click Account Settings.

  3. Scroll down on the Plan settings page and click Cancel Plan (under Status section).

  4. Follow the prompt(s) for your cancellation.


In general, HelloFresh is not difficult to cancel. However, there have been some reports of customers having difficulty canceling their subscriptions, especially if they were trying to cancel over the phone. If you have any trouble canceling your subscription, you can contact HelloFresh's customer service team and they will be able to help you.


Cancel HelloFresh and your other unused Subscriptions fast

Download the Little Birdie app for managing your subscriptions today and start taking control of your subscriptions! The app is free and easy to use. You'll be glad you did. Here are some additional benefits of using Little Birdie:

  • Save money: Little Birdie can help you find and cancel unwanted subscriptions, which can save you money.

  • Peace of mind: Little Birdie can help you stay on top of your subscriptions, so you don't miss any important renewal dates or price changes.

  • Convenience: Little Birdie makes it easy to track and manage your subscriptions in one place.


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