This section provides information on how to manage your subscription with The Telegraph.
The Telegraph offers both digital and print subscriptions, and subscribers can manage their subscriptions through the website or app.
This section covers various topics related to subscription management, including how to subscribe, change your address, update your contact information, cancel or upgrade your subscription, manage payments, and more.
How do I subscribe?
To subscribe to The Telegraph, you can do so via the website or app. On the website, click on the "Subscribe" button located in the top right-hand corner of the main page.
Then, toggle between the offers to find the right plan and subscription for you. Click "Sign Up," enter your details and click "Create my account and continue to payment." Follow the prompts to subscribe.
Alternatively, on the app, open the app by tapping the app icon on your device. Tap the three horizontal lines located in the top right-hand corner and go to "Settings." Select "Log in / Register today," located below Account.
You will be taken to the website landing page. Go to subscribe. Choose the right plan and subscription for you. Click "Sign Up," enter your details and click "Create my account and continue to payment." Follow the prompts to subscribe.
The Telegraph offers various subscriber benefits, including unlimited online access to your newspaper, access to the News+ network, exclusive offers, discounts, and giveaways, trusted community news from local journalists, subscriber-only newsletters, and access to KFC SuperCoach Plus.
How do I change my address?
To update your billing address, sign in to your account and click on the down arrow next to your name. Then select "My Account" and go to "Manage my Profile." Click "Edit" and enter your updated billing address. Click "Save Changes."
If you need to update your delivery address, submit an enquiry through the "Contact Us" form. Please note that The Telegraph requires at least 5 days notice for any address change requests to take effect. Delivery is not available to post office boxes.
How do I update my contact information?
To update your contact information, sign in to your account and click on the down arrow next to your name. Then select "My Account" and go to "Manage My Profile." Select "Edit" on the section you wish to update. Update your contact information and click "Save Changes." If you're unable to access My Account, go HERE for more information.
How do I cancel, change or upgrade my subscription?
If you wish to cancel or change your current subscription offer, call 1300 MY NEWS (1300 696 397). The Telegraph's customer service is open Monday to Friday from 7:30am to 6:00pm AEST.
How can I manage my payments?
To update your credit card details, sign in to your account and click on the down arrow next to your name. Then select "My Account" and go to "Manage My Payment." Select "Edit" on the section you wish to update. Update your contact information and click on "Save Changes."
Please note that The Telegraph accepts VISA, Mastercard and American Express credit and debit card types. For security reasons, please do not send any credit or debit card details via the Contact Us form.
If you need to make a payment and receive an invoice, payment options can be found there. Payment and billing schedules can differ depending on your subscription. Further information can be found in your subscription terms and conditions.
When do I get billed?
The first payment will be charged at the time you subscribe to one of The Telegraph's offers. Following payments are deducted approximately 5 days prior to the start of each successive billing period.
This allows time to rectify any billing issues that might arise from a lost or new credit card. Invoices are sent out in 4, 12, 26 and 52 week instalments.
If you have placed a suspension on your subscription or have had delivery issues, The Telegraph will extend the date of the next payment taken to credit you for any paper deliveries you have not received. If you are on a contract, any extensions/credits you incur are applied at the end of the 12 month contract period.
Where can I see my payment history and tax invoices?
To see your payment history and tax invoices, sign in to your account and click on the down arrow next to your name. Then select "My Account" and go to "Payment History." Click the down arrow next to the subscription you would like to view payment history for. From here, you can email and download your tax invoices.
How long will my payment take to process?
Payment options will vary depending on the subscription type, and the process time will vary accordingly. EFT takes 3 business days, credit card payments are instant, direct debit is instant, Aus Post Bill Pay takes 3 days, and BP
How Much Does The Telegraph Online Subscription Cost?
The Telegraph offers various subscription packages for its online content. The cost of the subscription depends on the type of subscription and the duration of the subscription.
Here are the current subscription options and their costs:
Monthly Digital Subscription
£24.99 per month
Annual Digital Subscription
£249.90 per year
Monthly Print and Digital Subscription
£49.00 per month
Annual Print and Digital Subscription
£480.00 per year
Overall, The Telegraph's online subscription packages offer a range of options to suit different needs and budgets.
Here are some common questions that people have about Daily Telegraph subscriptions:
How can I manage my subscription?
You can manage your subscription by visiting the Telegraph Subscriber Portal. From there, you can update your personal details, view your subscription status, and manage your payment options.
How much does a subscription cost?
The cost of a subscription varies depending on the package you choose. You can sign up for a digital subscription for £39 for your first year, and £279 per year thereafter. Alternatively, you can sign up for a print subscription, which starts at £6 per week.
What benefits do I get with a subscription?
With a Daily Telegraph subscription, you get full access to expert news, sport, business, and opinion. You also get access to exclusive content and features, such as puzzles, crosswords, and competitions.
How do I cancel my subscription?
You can cancel your subscription at any time by contacting the Telegraph Subscriber Services team on 0800 332 050 (UK), +44 1622 335 020 (International), or by visiting the Telegraph Subscriber Portal and following the cancellation instructions. Please note that cancellation may take up to 14 days to process.
What payment methods are accepted?
The Telegraph accepts payment by credit or debit card. You can also set up a direct debit to pay for your subscription.
When will my subscription renew?
You can find out your subscription renewal date by visiting the Telegraph Subscriber Portal and viewing your subscription details.
What if I have questions or need help?
If you have any questions or need assistance, you can contact the Telegraph Subscriber Services team on 0800 332 050 (UK), +44 1622 335 020 (International), or by visiting the Telegraph Subscriber Portal and using the online contact form.