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How To Delete Pokerstars Account

What Is Pokerstars?


PokerStars is the world's largest online poker room, hosting real-money games and tournaments for players of all skill levels. Here's a breakdown of what they offer:

Main Highlights:

  • Largest Player Base: Over two-thirds of the online poker market, meaning you'll always find opponents at any time of day.

  • Wide Variety of Games: Play classics like Texas Hold'em and Omaha, alongside other poker variants, casino games, and even sports betting (in certain regions).

  • Tournament Selection: From daily freerolls to massive online tournament series like the World Championship of Online Poker (WCOOP), there's something for everyone.

  • Software & Security: Award-winning software with a user-friendly interface, robust security measures, and fair play regulations in place.

  • Practice & Learn: Play with play money to hone your skills before hitting the real money tables.


How To Delete Pokerstars Account


Here's a guide on how to delete your PokerStars account:

  1. Contact Customer Support:

  • Visit the Help Center: Begin by going to the PokerStars Help Center: https://www.pokerstars.com/help/

  • Choose a Contact Method: Select a preferred contact method, such as email, phone, or live chat.

  • Explain Your Request: Clearly state that you wish to permanently delete your account.

  1. Confirm Your Identity:

  • Provide Required Information: Be prepared to supply your account details, including username, email address, and date of birth. This is a security measure to verify your ownership of the account.

  1. Address Outstanding Issues:

  • Complete Active Games: If you have any active games or tournaments, you'll need to finish or withdraw from them before deletion can proceed.

  • Withdraw Funds: Ensure you've withdrawn any remaining funds from your account.

  • Resolve Bonuses or Rewards: If you have any active bonuses or rewards, inquire about their status and whether they'll be affected by account closure.

  1. Finalize Deletion:

  • Acknowledge Terms: You'll likely be asked to confirm your understanding of the account deletion process and its implications.

  • Receive Confirmation: Once support initiates the deletion, you'll receive confirmation that your account will be permanently closed.


Can I Delete My Pokerstars Account And Create A New One?


Unfortunately, no. PokerStars, like most online gambling platforms, has a strict one-account policy. This means you can only have one account per person, per household, and even per IP address.

Creating a new account after deleting your old one is considered multi-accounting, which is against their terms of service and can result in serious consequences, including:

  • Account closure: Both your old and new accounts will be permanently banned.

  • Confiscation of funds: Any money remaining in your accounts may be seized by PokerStars.

  • Exclusion from future play: You may be prevented from ever playing on PokerStars again.

Therefore, it's crucial to understand the implications before deleting your PokerStars account. If you're having issues with your current account, it's always best to contact PokerStars customer support for assistance. They can help you resolve most problems and guide you through the proper channels if account deletion is absolutely necessary.


Here are some alternatives to consider before deleting your PokerStars account:

  • Self-exclusion: If you're concerned about your gambling habits, you can opt for self-exclusion. This will temporarily or permanently block you from accessing your account and any other PokerStars sites.

  • Take a break: If you just need a break from playing, you can simply deactivate your account. This will prevent you from logging in or playing any games, but you can reactivate it whenever you're ready.

  • Seek help: If you're struggling with gambling addiction, there are many resources available to help you. You can reach out to organizations like Gamblers Anonymous or seek professional help from a therapist or counselor.


Can You Have Multiple Pokerstars Accounts?


No, you cannot have multiple PokerStars accounts. This is strictly against their terms of service and can lead to significant consequences if you attempt to do so. Here's why:

One-Account Policy:

  • PokerStars, like most online gambling platforms, enforces a strict one-account policy. This means you can only have one account per person, per household, and even per IP address.

Consequences of Multi-Accounting:

  • If you're caught having multiple accounts, PokerStars can take serious actions, including:

  • Account closure: Both your old and new accounts will be permanently banned.

  • Confiscation of funds: Any money remaining in any of your accounts may be seized by PokerStars.

  • Exclusion from future play: You may be permanently banned from playing on PokerStars again.


How Do I Remove A Limit On PokerStars?


Types of Limits:

  • Game Limits: You can set these yourself (via My Account > Responsible Gaming) to restrict game types, stakes, buy-ins, etc. You can usually remove these limits by following the same steps and modifying them.

  • Deposit Limits: These can be set by you or PokerStars. If you set them yourself, you can edit them in My Account > Account Management. If PokerStars set them due to concerns about your gambling behavior, you'll need to contact customer support to discuss increasing or removing them.

  • Session Time Limits: Similar to game limits, these can be self-imposed in My Account > Responsible Gaming.

  • Self-Exclusion: If you self-excluded, you cannot remove the limit yourself. You'll need to wait until the exclusion period ends or contact customer support to discuss early termination.

Recommended Steps:

  1. Identify the Limit: Be specific about the kind of limit you want to remove and whether you or PokerStars set it.

  2. Review PokerStars Guidelines: Check PokerStars' Responsible Gaming page (https://www.pokerstars.com/about/responsible-gaming/) for details on different limits and removal processes.

  3. Self-Service Options: Try adjusting the limits yourself through My Account or Account Management settings if it's a self-imposed limit.

  4. Contact Customer Support: If you can't remove the limit yourself or it's imposed by PokerStars, reach out to customer support via email, phone, or live chat. Explain your situation and inquire about procedures for removing the limit.


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