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How To Delete Clearpay Account

What Is Clearpay?

Clearpay is a "buy now, pay later" (BNPL) service that allows you to split your purchases into four interest-free instalments, due every two weeks. Here's the gist:

What it does:

  • Shop now, pay later: You can make purchases at participating retailers and spread the cost over four instalments without incurring any interest (as long as you pay on time).

  • Four instalments: Your purchase amount is split into four equal payments, due every two weeks.

  • Interest-free: If you make all your payments on time, you won't be charged any interest.

  • Wide range of retailers: Clearpay is available at thousands of online and in-store retailers, including popular brands like Nike, Adidas, Selfridges, and Coach.


How To Delete Clearpay Account

You can easily delete your Clearpay account through either the app or the website, but make sure your account balance is at £0 before proceeding. Here's how:

Via the Clearpay app:

  1. Log in to your account.

  2. Tap the "My Clearpay" tab in the bottom right corner.

  3. Select "Profile details."

  4. Tap "Close my account."

  5. Choose a reason for closing your account and continue.

Via the Clearpay website:

  1. Log in to your account.

  2. Click "Account" on the left side of the screen.

  3. Select "Close my account" at the bottom under "Your details."

  4. Choose a reason for closing your account and confirm.

Remember, once you close your account, you'll need to pay off any outstanding payments before it's fully closed. Additionally, you'll be unable to create a new Clearpay account with the same email address for 12 months.


How do I stop Clearpay from taking money?

The way you approach stopping Clearpay from taking money depends on your specific situation and what you want to achieve. Here are some options, each with its own implications:

1. Pause and Notify:

  • This feature allows you to temporarily pause upcoming payments for up to two weeks. You can activate it through the Clearpay app or website.

  • However, it's not a permanent solution and the paused payments will resume after the two weeks unless you take further action.

  • Useful if you need temporary breathing room but still intend to fulfill the payment plan.

2. Adjust Payment Schedule:

  • You can contact Clearpay customer service to discuss adjusting your payment schedule. Sometimes they may be able to extend the timeframe for repayment.

  • This can help manage cash flow but doesn't eliminate the obligation to pay.

3. Make Early Payments:

  • You can manually make larger payments or pay off the entire balance early to avoid future automatic deductions.

  • This is the fastest way to stop Clearpay from taking money but requires having the funds available.

4. Deactivate Account:

  • You can close your Clearpay account entirely, which will stop future automatic payments. However, you'll still need to settle any outstanding balance before the account is fully closed.

  • This is a permanent solution but may have long-term implications, such as being unable to re-open a Clearpay account for a certain period.

5. Dispute Unauthorized Transactions:

  • If you believe Clearpay is taking money incorrectly, you can contact them or your bank to dispute the transaction. This would typically apply to situations like double charges or incorrect amounts being deducted.


How do I reopen my Clearpay account?

Reopening your Clearpay account is straightforward, but the process depends on how it was closed:

If you deactivated your account:

  1. Simply log in to your Clearpay app or website.

  2. You should see a prompt or banner about reactivating your account.

  3. Click "Reactivate account" and follow the on-screen instructions.

If you closed your account:

  1. Unfortunately, you can't directly reopen a closed Clearpay account.

  2. You'll need to create a new one using the same email address and details.

  3. However, there's a 12-month waiting period before you can do this.


Can I reopen my Clearpay account after deleting?

Reopening a Clearpay account after deleting it is not possible. Once you delete your account, it's permanently closed and cannot be restored.

The option you have is to create a new Clearpay account after a 12-month waiting period from the deletion date. However, even after the waiting period, approval for a new account is not guaranteed, and Clearpay may perform credit checks to assess your eligibility.

Here's a summary of your options:

  • Reopen account: Not possible after deletion.

  • Create new account: Possible after 12 months, but approval not guaranteed


Cancel Clearpay and your other unused Subscriptions fast


Download the Little Birdie app for managing your subscriptions today and start taking control of your subscriptions! The app is free and easy to use. You'll be glad you did. Here are some additional benefits of using Little Birdie:


  • Save money: Little Birdie can help you find and cancel unwanted subscriptions, which can save you money.

  • Peace of mind: Little Birdie can help you stay on top of your subscriptions, so you don't miss any important renewal dates or price changes.

  • Convenience: Little Birdie makes it easy to track and manage your subscriptions in one place.


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