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How to Cancel Xbox Game Pass

What is Xbox Game Pass?

Xbox Game Pass is a subscription service offered by Microsoft that allows you to play hundreds of high-quality games on your Xbox console, PC, or through the cloud. There are three different plans available:

  • Xbox Game Pass: This plan gives you access to over 100 games on your Xbox console.

  • Xbox Game Pass for PC: This plan gives you access to over 100 games on your PC.

  • Xbox Game Pass Ultimate: This plan gives you access to all of the games in the Xbox Game Pass and Xbox Game Pass for PC libraries, as well as Xbox Live Gold, which is required for online multiplayer gaming on Xbox consoles.

New games are added to the Xbox Game Pass library all the time, so there's always something new to play. You can also play games offline with Xbox Game Pass Ultimate.


Here are some of the benefits of Xbox Game Pass:

  • Access to hundreds of games: You can play hundreds of high-quality games, including new releases, for one low monthly price.

  • No upfront cost: You don't have to pay for individual games, so you can save money in the long run.

  • Try before you buy: If you're not sure if you want to buy a game, you can try it out with Xbox Game Pass first.

  • Play offline: With Xbox Game Pass Ultimate, you can play games offline on your Xbox console.

  • Exclusive member discounts: Xbox Game Pass members get exclusive discounts on games, DLC, and in-game items.


How to Cancel Xbox Game Pass UK?


There are two ways to cancel your Xbox Game Pass subscription:

  • On your Xbox console:

    1. Press the Xbox button  to open the guide.

    2. Go to Profile & system > Settings > Account > Subscriptions.

    3. Select the Xbox Game Pass subscription you want to cancel.

    4. Select Turn off recurring billing.


  • On the web:

    1. Go to account.microsoft.com and sign in with your Microsoft account.

    2. Under the section Subscriptions, select View all subscriptions.

    3. Select the Xbox Game Pass subscription you want to cancel.

    4. Select Cancel subscription.


If you cancel your subscription, you will still have access to the games in your library until the end of your current billing cycle. You will not be able to renew your subscription unless you reactivate it.


Here are some additional things to keep in mind when canceling your Xbox Game Pass subscription:

  • You cannot cancel a prepaid subscription. Prepaid subscriptions expire automatically at the end of the subscription period.

  • If you have a recurring billing subscription, you will need to cancel it at least 24 hours before your next billing date to avoid being charged again.

  • If you cancel your Xbox Game Pass subscription, you will also lose access to Xbox Live Gold if you have an Xbox Game Pass Ultimate subscription.

How do I cancel my Xbox Game Pass subscription?


There are two ways to cancel your Xbox Game Pass subscription:

  • On your Xbox console:

  1. Press the Xbox button  to open the guide.

  2. Go to Profile & system > Settings > Account > Subscriptions.

  3. Select the Xbox Game Pass subscription you want to cancel.

  4. Select Turn off recurring billing.

  • On the web:

  1. Go to account.microsoft.com: https://account.microsoft.com/ and sign in with your Microsoft account.

  2. Under the section Subscriptions, select View all subscriptions.

  3. Select the Xbox Game Pass subscription you want to cancel.

  4. Select Cancel subscription.

If you cancel your subscription, you will still have access to the games in your library until the end of your current billing cycle. You will not be able to renew your subscription unless you reactivate it.


Here are some additional things to keep in mind when canceling your Xbox Game Pass subscription:

  • You cannot cancel a prepaid subscription. Prepaid subscriptions expire automatically at the end of the subscription period.

  • If you have a recurring billing subscription, you will need to cancel it at least 24 hours before your next billing date to avoid being charged again.

  • If you cancel your Xbox Game Pass subscription, you will also lose access to Xbox Live Gold if you have an Xbox Game Pass Ultimate subscription.


Why can't I cancel my Xbox Game Pass subscription?


There are a few reasons why you might not be able to cancel your Xbox Game Pass subscription:

  • You may have a prepaid subscription that cannot be canceled.

  • You may have a recurring billing subscription, but you did not cancel it at least 24 hours before your next billing date.

  • You may have a pending balance on your account.

  • There may be a technical issue with the Xbox Game Pass service.

If you are sure that you have met all of the requirements for canceling your subscription and you are still having problems, you can contact Xbox support for help.

Here are the steps on how to contact Xbox support:

  1. Go to the Xbox support website: https://support.xbox.com/.

  2. Click on the "Contact us" button.

  3. Select the "Xbox Game Pass" topic.

  4. Select the "I need help with my subscription" subtopic.

  5. Fill out the form and click on the "Submit" button.

An Xbox support representative will contact you as soon as possible to help you resolve the issue.


When you cancel Xbox Game Pass does it end immediately?

No, when you cancel Xbox Game Pass, it does not end immediately. You will still have access to the games in your library until the end of your current billing cycle. This is usually one month, but it may be longer if you have a prepaid subscription.


For example, if you cancel your subscription on the 15th of the month, you will still have access to the games until the 15th of the following month. After that, you will no longer be able to play the games and you will not be able to renew your subscription unless you reactivate it.


Here are some things to keep in mind when canceling your Xbox Game Pass subscription:

  • You cannot cancel a prepaid subscription. Prepaid subscriptions expire automatically at the end of the subscription period.

  • If you have a recurring billing subscription, you will need to cancel it at least 24 hours before your next billing date to avoid being charged again.

  • If you cancel your Xbox Game Pass subscription, you will also lose access to Xbox Live Gold if you have an Xbox Game Pass Ultimate subscription.

How do I cancel my Xbox Game Pass auto-renewal?


Here are the steps on how to cancel your Xbox Game Pass auto renewal:

On your Xbox console:

  1. Press the Xbox button  to open the guide.

  2. Go to Profile & system > Settings > Account > Subscriptions.

  3. Select the Xbox Game Pass subscription you want to cancel.

  4. Select Turn off recurring billing.

On the web:

  1. Go to account.microsoft.com: https://account.microsoft.com/ and sign in with your Microsoft account.

  2. Under the section Subscriptions, select View all subscriptions.

  3. Select the Xbox Game Pass subscription you want to cancel.

  4. Select Cancel subscription.

If you cancel your auto renewal, you will still have access to the games in your library until the end of your current billing cycle. You will not be able to renew your subscription unless you reactivate it.


How do I stop automatic renewal on Xbox Game Pass?


You can stop automatic renewal on Xbox Game Pass by following these steps:

On your Xbox console:

  1. Press the Xbox button  to open the guide.

  2. Go to Profile & system > Settings > Account > Subscriptions.

  3. Select the Xbox Game Pass subscription you want to cancel.

  4. Select Turn off recurring billing.

On the web:

  1. Go to account.microsoft.com: https://account.microsoft.com/ and sign in with your Microsoft account.

  2. Under the section Subscriptions, select View all subscriptions.

  3. Select the Xbox Game Pass subscription you want to cancel.

  4. Select Cancel subscription.

If you cancel your auto renewal, you will still have access to the games in your library until the end of your current billing cycle. You will not be able to renew your subscription unless you reactivate it.

Here are some additional things to keep in mind when canceling your Xbox Game Pass auto renewal:

  • You cannot cancel a prepaid subscription. Prepaid subscriptions expire automatically at the end of the subscription period.

  • If you have a recurring billing subscription, you will need to cancel it at least 24 hours before your next billing date to avoid being charged again.

  • If you cancel your Xbox Game Pass subscription, you will also lose access to Xbox Live Gold if you have an Xbox Game Pass Ultimate subscription.


Why can I not cancel my Xbox Game Pass subscription?


There are a few reasons why you might not be able to cancel your Xbox Game Pass subscription:

  • You may have a prepaid subscription that cannot be canceled.

  • You may have a recurring billing subscription, but you did not cancel it at least 24 hours before your next billing date.

  • You may have a pending balance on your account.

  • There may be a technical issue with the Xbox Game Pass service.

If you are sure that you have met all of the requirements for canceling your subscription and you are still having problems, you can contact Xbox support for help.

Here are the steps on how to contact Xbox support:

  1. Go to the Xbox support website: https://support.xbox.com/.

  2. Click on the "Contact us" button.

  3. Select the "Xbox Game Pass" topic.

  4. Select the "I need help with my subscription" subtopic.

  5. Fill out the form and click on the "Submit" button.

An Xbox support representative will contact you as soon as possible to help you resolve the issue.

Here are some additional things to check if you are still unable to cancel your Xbox Game Pass subscription:

  • Make sure you are signed in with the correct Microsoft account.

  • Check your spam or junk folders for an email from Microsoft about your subscription.

  • Try canceling your subscription from a different device or browser.

  • Try clearing your browser's cache and cookies.

If you have tried all of these things and you are still unable to cancel your Xbox Game Pass subscription, you can contact Xbox support for further assistance.


How to turn off recurring billing for Xbox Game Pass on PC?


To turn off recurring billing for Xbox Game Pass on PC, you can follow these steps:

  1. Go to account.microsoft.com and sign in with your Microsoft account.

  2. Under the section Subscriptions, select View all subscriptions.

  3. Select the Xbox Game Pass subscription you want to turn off recurring billing for.

  4. Select Turn off recurring billing.

A message will appear asking you to confirm that you want to turn off recurring billing. Click Yes to confirm.

If you turn off recurring billing, you will still have access to the games in your library until the end of your current billing cycle. You will not be able to renew your subscription unless you reactivate it.

Here are some additional things to keep in mind when turning off recurring billing for Xbox Game Pass:

  • You cannot turn off recurring billing for a prepaid subscription. Prepaid subscriptions expire automatically at the end of the subscription period.

  • If you have a recurring billing subscription, you will need to turn off recurring billing at least 24 hours before your next billing date to avoid being charged again.

  • If you turn off recurring billing for your Xbox Game Pass subscription, you will also lose access to Xbox Live Gold if you have an Xbox Game Pass Ultimate subscription.

Does turning off recurring billing cancel game pass?


No, turning off recurring billing does not cancel Xbox Game Pass immediately. You will still have access to the games in your library until the end of your current billing cycle. This is usually one month, but it may be longer if you have a prepaid subscription.

For example, if you turn off recurring billing on the 15th of the month, you will still have access to the games until the 15th of the following month. After that, you will no longer be able to play the games and you will not be able to renew your subscription unless you reactivate it.

Here are some things to keep in mind when turning off recurring billing for Xbox Game Pass:

  • You cannot turn off recurring billing for a prepaid subscription. Prepaid subscriptions expire automatically at the end of the subscription period.

  • If you have a recurring billing subscription, you will need to turn off recurring billing at least 24 hours before your next billing date to avoid being charged again.

  • If you turn off recurring billing for your Xbox Game Pass subscription, you will also lose access to Xbox Live Gold if you have an Xbox Game Pass Ultimate subscription.

If you want to cancel Xbox Game Pass immediately, you can do so by following these steps:

  • On your Xbox console:

    1. Press the Xbox button  to open the guide.

    2. Go to Profile & system > Settings > Account > Subscriptions.

    3. Select the Xbox Game Pass subscription you want to cancel.

    4. Select Cancel subscription.


  • On the web:

    1. Go to account.microsoft.com and sign in with your Microsoft account.

    2. Under the section Subscriptions, select View all subscriptions.

    3. Select the Xbox Game Pass subscription you want to cancel.

    4. Select Cancel subscription.


If you cancel your Xbox Game Pass subscription, you will lose access to all of the games in your library immediately. You will not be able to renew your subscription unless you reactivate it.


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