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How to Cancel TV Licence

What is a TV Licence?

A TV licence is a legal requirement in the United Kingdom for anyone who watches or records live TV programmes on any channel, or uses BBC iPlayer. This applies to any device or provider, including TVs, computers, mobile phones, and tablets.


You don't need a TV licence if you only ever watch on-demand programmes on any TV service apart from BBC iPlayer. You also don't need a TV licence if you only ever watch live TV on services that don't require a licence, such as Sky Sports or BT Sport.


The cost of a TV licence is currently £159 for a year. You can pay for your TV licence online, by phone, or by post.


How to Cancel TV Licence UK?


You can cancel your TV licence online, by phone, or by post.


To cancel your TV licence online, you will need to:

  1. Go to the TV Licensing website.

  2. Click on the "Cancel your licence" button.

  3. Enter your licence number and your postcode.

  4. Select the reason why you are cancelling your licence.

  5. Click on the "Cancel licence" button.


If you cancel your TV licence, you will need to cancel your Direct Debit with your bank if you pay for your licence by Direct Debit. You can do this by contacting your bank directly.


You will also need to let any other people who live at your address know that you have cancelled your TV licence.


If you cancel your TV licence and you are eligible for a refund, you will be refunded for any unused months left on your licence. You can apply for a refund online, by phone, or by post.

The refund process can take up to 28 days.

Here are some things to keep in mind when cancelling your TV licence:

  • You must cancel your TV licence before the end of the current licence period.

  • You cannot cancel your TV licence if you are still watching or recording live TV.

  • You will need to provide evidence to support your claim for a refund. This could include a letter from your bank stating that you have cancelled your Direct Debit, or a letter from your doctor stating that you are blind or partially sighted.


Can I cancel my TV license online?


Yes, you can cancel your TV licence online. Here are the steps on how to do it:

  1. Go to the TV Licensing website.

  2. Click on the "Cancel your licence" button.

  3. Enter your licence number and your postcode.

  4. Select the reason why you are cancelling your licence.

  5. Click on the "Cancel licence" button.

You will need to provide some information to cancel your TV licence online, such as your licence number, your postcode, and the reason why you are cancelling your licence. You will also need to confirm your identity by entering your date of birth and your National Insurance number.


If you are eligible for a refund, you will be asked to provide some additional information, such as a letter from your bank stating that you have cancelled your Direct Debit, or a letter from your doctor stating that you are blind or partially sighted.


Once you have submitted your cancellation request, TV Licensing will send you a confirmation email. Your licence will be cancelled within 24 hours of your request.



How can I cancel my TV Licence?

There are 3 ways to cancel your TV Licence:

  • Online: Go to the TV Licensing website and click on the "Cancel your licence" button. Enter your licence number and your postcode, and select the reason why you are cancelling your licence. Click on the "Cancel licence" button.

  • By phone: Call TV helpline and speak to a TV Licensing advisor.


If you cancel your TV Licence, you will need to cancel your Direct Debit with your bank if you pay for your licence by Direct Debit. You can do this by contacting your bank directly.

You will also need to let any other people who live at your address know that you have cancelled your TV Licence.


If you cancel your TV Licence and you are eligible for a refund, you will be refunded for any unused months left on your licence. You can apply for a refund online, by phone, or by post.

The refund process can take up to 28 days.


Here are some things to keep in mind when cancelling your TV Licence:

  • You must cancel your TV Licence before the end of the current licence period.

  • You cannot cancel your TV Licence if you are still watching or recording live TV.

  • You will need to provide evidence to support your claim for a refund. This could include a letter from your bank stating that you have cancelled your Direct Debit, or a letter from your doctor stating that you are blind or partially sighted.


What happens if you stop paying TV Licence?


If you stop paying your TV licence, you could be fined up to £1,000. You could also be taken to court.

TV Licensing will first send you a reminder letter asking you to pay your licence fee. If you do not pay the fee, they will send you a further letter threatening legal action.


If you still do not pay, TV Licensing may send an enforcement officer to your home. The enforcement officer may ask to see your TV and any recording equipment you have. If they believe that you are watching or recording live TV without a licence, they may issue you with a fine.


If you are taken to court, you could be fined up to £1,000. You may also have to pay the court costs.

It is important to note that you do not need a TV licence if you only watch on-demand programmes or if you only watch live TV on services that do not require a licence, such as Sky Sports or BT Sport.

If you are unsure whether you need a TV licence, you can contact TV Licensing for help.


Here are some tips to avoid getting fined for not having a TV licence:

  • Make sure you know whether you need a TV licence.

  • Pay your TV licence on time.

  • Respond to any letters from TV Licensing.

  • Do not let anyone else use your TV without a licence.

  • If you are unsure about anything, contact TV Licensing for help.


When can I stop paying my TV Licence?


You can stop paying your TV Licence when you no longer watch or record live TV. This applies to any device or provider, including TVs, computers, mobile phones, and tablets.

Here are some examples of when you can stop paying your TV Licence:

  • If you move to a new address and do not have a TV at your new address.

  • If you only watch on-demand programmes or if you only watch live TV on services that do not require a licence, such as Sky Sports or BT Sport.

  • If you are blind or partially sighted and only watch TV with special equipment.

  • If you live in care homes or sheltered accommodation.

  • If you only watch TV in communal areas of a block of flats.

  • If you only watch TV in a vehicle.

If you are unsure whether you can stop paying your TV Licence, you can contact TV Licensing for help.


To stop paying your TV Licence, you will need to cancel your licence. You can cancel your licence online, by phone, or by post.

Once you have cancelled your licence, you will no longer be required to pay the licence fee. You will also be refunded for any unused months left on your licence.


Here are the steps on how to cancel your TV Licence:

  • Online: Go to the TV Licensing website and click on the "Cancel your licence" button. Enter your licence number and your postcode, and select the reason why you are cancelling your licence. Click on the "Cancel licence" button.

  • By phone: Call 0300 790 0368 and speak to a TV Licensing advisor.

  • By post: Send a letter to TV Licensing, Customer Service Centre, PO Box 100, Sale, SK8 1WA. Include your licence number and your postcode in your letter.

If you cancel your TV Licence, you will need to cancel your Direct Debit with your bank if you pay for your licence by Direct Debit. You can do this by contacting your bank directly.

You will also need to let any other people who live at your address know that you have cancelled your TV Licence.


If you cancel your TV Licence and you are eligible for a refund, you will be refunded for any unused months left on your licence. You can apply for a refund online, by phone, or by post.

The refund process can take up to 28 days.


Can you get a refund on TV Licence?

Yes, you can get a refund on your TV Licence if you no longer need it. You can get a refund for any unused months left on your licence.


To be eligible for a refund, you must cancel your licence before the end of the current licence period. You must also provide evidence to support your claim for a refund. This could include a letter from your bank stating that you have cancelled your Direct Debit, or a letter from your doctor stating that you are blind or partially sighted.


You can apply for a refund online, by phone, or by post.

The refund process can take up to 28 days.


Here are some examples of when you might be eligible for a refund on your TV Licence:

  • You move to a new address and do not have a TV at your new address.

  • You only watch on-demand programmes or if you only watch live TV on services that do not require a licence, such as Sky Sports or BT Sport.

  • You are blind or partially sighted and only watch TV with special equipment.

  • You live in care homes or sheltered accommodation.

  • You only watch TV in communal areas of a block of flats.

  • You only watch TV in a vehicle.


Why did I get a TV Licence refund?


There are a few reasons why you might have received a TV Licence refund. Here are some of the most common reasons:

  • You cancelled your licence before the end of the current licence period.

  • You were eligible for a refund because you no longer needed a licence. For example, you might have moved to a new address and did not have a TV at your new address, or you might have only watched on-demand programmes or live TV on services that do not require a licence.

  • You were eligible for a refund because your licence expired less than two years ago.

  • You made a mistake when you paid for your licence and overpaid.

If you are unsure why you received a TV Licence refund, you can contact TV Licensing for help.

Here are some additional details about the reasons why you might have received a TV Licence refund:

  • Cancelled your licence before the end of the current licence period: If you cancel your licence before the end of the current licence period, you will be refunded for any unused months left on your licence. For example, if your licence expires on 31 March 2024 and you cancel your licence on 1 January 2024, you will be refunded for the months of February and March 2024.

  • Eligible for a refund because you no longer needed a licence: If you are no longer required to have a TV Licence, you may be eligible for a refund. This could be because you have moved to a new address and do not have a TV at your new address, or because you only watch on-demand programmes or live TV on services that do not require a licence.

  • Eligible for a refund because your licence expired less than two years ago: If your TV Licence expired less than two years ago, you may be eligible for a refund. This is because TV Licensing has a policy of refunding the full cost of a licence if it expires less than two years after it was issued.

  • Made a mistake when you paid for your license and overpaid: If you made a mistake when you paid for your licence and overpaid, you may be eligible for a refund. For example, if you paid for a one-year licence but only needed a six-month licence, you may be eligible for a refund for the unused six months.


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