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How to Cancel PlayStation Plus

What is PlayStation Plus?

PlayStation Plus (PS Plus) is a monthly subscription service for PlayStation 4 and PlayStation 5 consoles. It offers a variety of benefits, including:

  • Online multiplayer: PS Plus is required to play the vast majority of multiplayer games online. There are a few exceptions, such as free-to-play games, but most games require PS Plus to play online.

  • Free games: Each month, PS Plus subscribers get two or three free games to download and keep as long as their subscription is active. These games are usually a mix of new and classic titles, and they can be a great way to save money on games.

  • Discounts: PS Plus subscribers get exclusive discounts on games, add-ons, and other items in the PlayStation Store. These discounts can be significant, so they can save you a lot of money on your favorite games.

  • Cloud saves: PS Plus subscribers get 100GB of cloud storage for their game saves. This is a great way to back up your saves in case your console is damaged or lost.

  • Early access trials: PS Plus subscribers get early access to game trials, which allow them to play a game for a limited time before it's released. This is a great way to try out games before you buy them.

In addition to these benefits, PS Plus also offers a variety of other features, such as:

  • Share Play: Share Play allows you to share your games with friends, even if they don't have a PS Plus subscription.

  • Game Help: Game Help provides in-game tips and tricks to help you progress through games.

  • Exclusive content: PS Plus subscribers get exclusive content for some games, such as new skins, weapons, and other items.


How to Cancel PlayStation Plus UK?

Here are the steps on how to cancel your PlayStation Plus subscription:

  1. Cancel through your console:

    • On your PlayStation console, go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.

    • Select PlayStation Plus and then Cancel Subscription.

    • Follow the on-screen instructions to confirm your cancellation.


  1. Cancel through the PlayStation website:

    • Go to the PlayStation website: https://www.playstation.com/en-us/support/subscriptions/cancel-playstation-plus/.

    • Sign in to your account.

    • Under Subscriptions, select PlayStation Plus.

    • Click Cancel Subscription.

    • Follow the on-screen instructions to confirm your cancellation.


You can cancel your PlayStation Plus subscription at any time, even if you're in the middle of a billing cycle. If you cancel your subscription, you'll still have access to the benefits of PS Plus until the end of your current billing cycle.

Here are some additional things to keep in mind when canceling your PlayStation Plus subscription:

  • If you cancel your subscription, you'll lose access to the following benefits:

    • Online multiplayer

    • Free games

    • Discounts

    • Cloud saves

    • Early access trials


  • You can still use any games that you downloaded for free while you had a PlayStation Plus subscription. However, you won't be able to play them online unless you renew your subscription.

  • If you cancel your subscription and then decide to resubscribe, you'll have to start over with a new subscription. You won't be able to resume your current subscription.


How do I cancel my PlayStation Plus account?

You can cancel your PlayStation Plus account through your console or the PlayStation website. Here are the steps on how to do it:

Cancel through your console

  1. On your PlayStation console, go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.

  2. Select PlayStation Plus and then Cancel Subscription.

  3. Follow the on-screen instructions to confirm your cancellation.

Cancel through the PlayStation website

  1. Go to the PlayStation website: https://www.playstation.com/en-us/support/subscriptions/cancel-playstation-plus/.

  2. Sign in to your account.

  3. Under Subscriptions, select PlayStation Plus.

  4. Click Cancel Subscription.

  5. Follow the on-screen instructions to confirm your cancellation.

You can cancel your PlayStation Plus account at any time, even if you're in the middle of a billing cycle. If you cancel your subscription, you'll still have access to the benefits of PS Plus until the end of your current billing cycle.


How do I stop automatic payments on PlayStation Plus?


To stop automatic payments on PlayStation Plus, you can either cancel your subscription or disable auto-renewal.

To cancel your subscription:

  1. On your PlayStation console, go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.

  2. Select PlayStation Plus and then Cancel Subscription.

  3. Follow the on-screen instructions to confirm your cancellation.

To disable auto-renewal:

  1. On your PlayStation console, go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.

  2. Select PlayStation Plus.

  3. Under Auto-Renewal, uncheck the box next to Enable Auto-Renewal.

  4. Click Save.

Disabling auto-renewal will prevent your PlayStation Plus subscription from renewing automatically at the end of your current billing cycle. However, you will still have access to the benefits of PS Plus until the end of your current billing cycle.


If you cancel your subscription or disable auto-renewal, you will still be able to use any games that you downloaded for free while you had a PlayStation Plus subscription. However, you won't be able to play them online unless you renew your subscription.


Can I cancel PS Plus subscription anytime?

Yes, you can cancel your PlayStation Plus subscription anytime. You can do this through your console or the PlayStation website.

To cancel through your console:

  1. On your PlayStation console, go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.

  2. Select PlayStation Plus and then Cancel Subscription.

  3. Follow the on-screen instructions to confirm your cancellation.

To cancel through the PlayStation website:

  1. Go to the PlayStation website: https://www.playstation.com/en-us/support/subscriptions/cancel-playstation-plus/.

  2. Sign in to your account.

  3. Under Subscriptions, select PlayStation Plus.

  4. Click Cancel Subscription.

  5. Follow the on-screen instructions to confirm your cancellation.

If you cancel your PlayStation Plus subscription, you will still have access to the benefits of PS Plus until the end of your current billing cycle. You will not be refunded for any unused time.

Here are some additional things to keep in mind when canceling your PlayStation Plus subscription:

  • If you cancel your subscription, you will lose access to the following benefits:

    • Online multiplayer

    • Free games

    • Discounts

    • Cloud saves

    • Early access trials


  • You can still use any games that you downloaded for free while you had a PlayStation Plus subscription. However, you won't be able to play them online unless you renew your subscription.

  • If you cancel your subscription and then decide to resubscribe, you'll have to start over with a new subscription. You won't be able to resume your current subscription.

How do I cancel my PS Plus and get money back?


You can cancel your PlayStation Plus subscription and get a refund if you cancel within 14 days of your initial purchase. You can do this through the PlayStation website or by contacting PlayStation Support.

To cancel through the PlayStation website:

  1. Go to the PlayStation website: https://www.playstation.com/en-us/support/subscriptions/cancel-playstation-plus/.

  2. Sign in to your account.

  3. Under Subscriptions, select PlayStation Plus.

  4. Click Cancel Subscription.

  5. Select I would like a refund.

  6. Follow the on-screen instructions to complete your refund request.

To contact PlayStation Support:

  1. Go to the PlayStation Support website: https://www.playstation.com/en-us/support/.

  2. Click Contact Us.

  3. Select Subscriptions.

  4. Select Refund for PlayStation Plus.

  5. Fill out the form and select I would like a refund.

  6. Click Submit.

A PlayStation Support representative will review your request and contact you with more information.

Here are some things to keep in mind when requesting a refund for your PlayStation Plus subscription:

  • You can only request a refund if you cancel within 14 days of your initial purchase.

  • You will not be refunded for any unused time.

  • You may be asked to provide proof of purchase.

  • The refund process may take a few days to complete.

Do I lose my games if I cancel PlayStation Plus?


Yes, you will lose access to the free games that you downloaded through PlayStation Plus if you cancel your subscription. This is because the free games are only available to subscribers. Once your subscription ends, you will no longer be able to download or play the free games.


However, you will still be able to keep any games that you purchased separately from the PlayStation Store. These games are not tied to your PlayStation Plus subscription, so you will be able to play them even after your subscription ends.


Here are some additional things to keep in mind:

  • If you cancel your subscription and then decide to resubscribe, you will be able to download the free games that you previously downloaded. However, you will not be able to play the games that you downloaded until your subscription is renewed.

  • You can still use any games that you downloaded for free while you had a PlayStation Plus subscription. However, you won't be able to play them online unless you renew your subscription.


How long does PlayStation refund take?


According to the PlayStation Store cancellation policy, it may take up to 7 business days for a refund to be processed and credited to your original payment method. However, in most cases, refunds are processed within 24 hours.


The refund process may take longer if you are requesting a refund for a game that has been played for more than 2 hours. In this case, PlayStation may ask you to provide proof of purchase and/or a screenshot of the game's playtime.


If you have any questions about the refund process, you can contact PlayStation Support for assistance.


Here are some tips for getting a faster refund from PlayStation:

  • Make sure you request a refund within 14 days of your initial purchase.

  • Provide proof of purchase, such as a receipt or a screenshot of your order history.

  • If you are requesting a refund for a game that has been played for more than 2 hours, provide a screenshot of the game's playtime.

  • Be patient. The refund process may take a few days to complete.


How do I turn off auto renewal on PS4?


Here are the steps on how to turn off auto renewal on your PlayStation Plus subscription on PS4:

  1. Go to Settings > Users and Accounts > Account > Payment and Subscriptions > Subscriptions.

  2. Select PlayStation Plus.

  3. Under Auto-Renewal, uncheck the box next to Enable Auto-Renewal.

  4. Click Save.

Disabling auto-renewal will prevent your PlayStation Plus subscription from renewing automatically at the end of your current billing cycle. However, you will still have access to the benefits of PS Plus until the end of your current billing cycle.


If you cancel your subscription or disable auto-renewal, you will still be able to use any games that you downloaded for free while you had a PlayStation Plus subscription. However, you won't be able to play them online unless you renew your subscription.



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