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How to Cancel Myheritage Subscription

What is Myheritage?


MyHeritage is an online genealogy platform that allows users to research their family history. It offers a variety of features, including:

  • Family tree builder: This allows users to create and manage their family tree, including adding ancestors, descendants, and other relatives.

  • Historical records search: This allows users to search through over 19.4 billion historical records, such as birth certificates, death certificates, marriage records, and census records.

  • DNA testing: MyHeritage offers a DNA testing service that can help users discover their ethnic heritage and find relatives they may not have known about.

  • Photo sharing: Users can upload and share photos of their family members and ancestors.

  • Message boards: Users can connect with other users of MyHeritage to share information and research.

MyHeritage is a safe and secure platform that has been trusted by over 59 million users. It is committed to protecting user data and privacy.


How to Cancel Myheritage Subscription?


To cancel your MyHeritage subscription, you can follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "My purchases" from the dropdown menu.

  4. Click on "Site subscriptions".

  5. Click on the "View details" link next to the subscription you want to cancel.

  6. Click on the "Stop annual renewal" button.

You will be given a confirmation message once your subscription has been cancelled. Your subscription will continue until the end of your current billing period, but you will not be charged for any future renewals.

Here are some additional things to keep in mind when cancelling your MyHeritage subscription:

  • You can only cancel your subscription before your next billing date.

  • If you cancel your subscription within 14 days of signing up, you will be eligible for a full refund.

  • If you cancel your subscription after 14 days, you will not be eligible for a refund.

  • If you have any credits remaining on your account, they will be forfeited when you cancel your subscription.


How do I cancel MyHeritage free trial?


To cancel your MyHeritage free trial, you can follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "My purchases" from the dropdown menu.

  4. Click on "Data subscriptions".

  5. Click on the "View details" link next to the subscription you want to cancel.

  6. Click on the "Stop free trial now" button.

You will be given a confirmation message once your free trial has been cancelled. Your free trial will continue until the end of the current billing period, but you will not be charged for any future renewals.

Here are some additional things to keep in mind when cancelling your MyHeritage free trial:

  • You can only cancel your free trial before your free trial period ends.

  • If you cancel your free trial after your free trial period ends, you will be automatically enrolled in a paid subscription.

  • If you have any credits remaining on your account, they will be forfeited when you cancel your free trial.

Can I get a refund on MyHeritage subscription?


Yes, you can get a refund on your MyHeritage subscription if you cancel it within 14 days of signing up. This is because MyHeritage offers a 30-day money-back guarantee on all subscriptions.

To request a refund, you can contact MyHeritage customer support by phone, email, or chat. You will need to provide your MyHeritage account information and the reason for your refund request.


MyHeritage will usually process refund requests within 5-7 business days. The refund will be issued to the original payment method used to purchase the subscription.


It is important to note that you will not be eligible for a refund if you cancel your subscription after 14 days. You will also not be eligible for a refund if you have used any of the features of your subscription, such as creating a family tree or searching for historical records.


Here are the steps on how to request a refund for your MyHeritage subscription:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "Help" from the dropdown menu.

  4. Click on "Contact us".

  5. Select "Refund request" from the list of options.

  6. Fill out the form and provide your reason for requesting a refund.

  7. Click on the "Submit" button.

MyHeritage customer support will review your request and contact you if they need any additional information. Once your refund request is approved, you will receive a confirmation email. The refund will be issued to your original payment method within 5-7 business days.


How do I delete MyHeritage account?


To delete your MyHeritage account, you can follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "Account information" from the dropdown menu.

  4. Scroll down to the bottom of the page and click on the "Delete my account" link.

  5. Enter your password and click on the "Delete my account" button.

You will be asked to confirm your decision to delete your account. Once you have confirmed, your account will be deleted and all of your data will be permanently removed.


It is important to note that you cannot delete your account if you have any outstanding debts to MyHeritage. You will need to pay off any outstanding debts before you can delete your account.


Here are some additional things to keep in mind when deleting your MyHeritage account:

  • You will not be able to recover your account once it has been deleted.

  • If you have any family trees or DNA data on your account, they will be permanently deleted.

  • If you have any credits remaining on your account, they will be forfeited.

  • If you have any subscriptions to MyHeritage products or services, they will be canceled.


Is MyHeritage easy to cancel?


Yes, MyHeritage is relatively easy to cancel. You can cancel your subscription through your MyHeritage account or through the App Store or Google Play if you purchased your subscription through those platforms.

To cancel your subscription through your MyHeritage account, follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "My purchases" from the dropdown menu.

  4. Click on "Site subscriptions".

  5. Click on the "View details" link next to the subscription you want to cancel.

  6. Click on the "Stop annual renewal" button.

You will be given a confirmation message once your subscription has been cancelled. Your subscription will continue until the end of your current billing period, but you will not be charged for any future renewals.

If you purchased your subscription through the App Store or Google Play, you can cancel it through those platforms as well. To cancel your subscription through the App Store, follow these steps:

  1. Open the App Store app.

  2. Tap on your profile picture in the top right corner of the screen.

  3. Tap on "Subscriptions".

  4. Find the MyHeritage subscription you want to cancel and tap on it.

  5. Tap on "Cancel Subscription".

To cancel your subscription through Google Play, follow these steps:

  1. Open the Google Play Store app.

  2. Tap on the three lines in the top left corner of the screen.

  3. Tap on "My subscriptions".

  4. Find the MyHeritage subscription you want to cancel and tap on it.

  5. Tap on "Cancel subscription".


What happens if I cancel myheritage Subscription?


If you cancel your MyHeritage subscription, you will no longer have access to the premium features and services that are included with your subscription. This includes things like:

  • Ability to create and manage a family tree

  • Access to historical records

  • DNA testing

  • Photo sharing

  • Message boards

You will also no longer be able to see any new matches or information that is added to your account after your subscription is canceled.

Your subscription will continue until the end of your current billing period, but you will not be charged for any future renewals.


If you have any credits remaining on your account, they will be forfeited when you cancel your subscription.


You can still download a copy of your family tree and any other data that you have uploaded to MyHeritage before your subscription is canceled.

To download your data, you can follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "Account information" from the dropdown menu.

  4. Scroll down to the "Download your data" section and click on the "Download" button.

  5. Select the data that you want to download and click on the "Download" button again.

Your data will be downloaded as a zip file. You can open this file on your computer and view or save the data.


Is it easy to cancel myheritage Subscription?


Yes, it is relatively easy to cancel your MyHeritage subscription. You can cancel your subscription through your MyHeritage account or through the App Store or Google Play if you purchased your subscription through those platforms.

To cancel your subscription through your MyHeritage account, follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "My purchases" from the dropdown menu.

  4. Click on "Site subscriptions".

  5. Click on the "View details" link next to the subscription you want to cancel.

  6. Click on the "Stop annual renewal" button.

You will be given a confirmation message once your subscription has been cancelled. Your subscription will continue until the end of your current billing period, but you will not be charged for any future renewals.

If you purchased your subscription through the App Store or Google Play, you can cancel it through those platforms as well. To cancel your subscription through the App Store, follow these steps:

  1. Open the App Store app.

  2. Tap on your profile picture in the top right corner of the screen.

  3. Tap on "Subscriptions".

  4. Find the MyHeritage subscription you want to cancel and tap on it.

  5. Tap on "Cancel Subscription".

To cancel your subscription through Google Play, follow these steps:

  1. Open the Google Play Store app.

  2. Tap on the three lines in the top left corner of the screen.

  3. Tap on "My subscriptions".

  4. Find the MyHeritage subscription you want to cancel and tap on it.

  5. Tap on "Cancel subscription".


How can I cancel the automatic renewal of a subscription myheritage?


To cancel the automatic renewal of a subscription on MyHeritage, you can follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "My purchases" from the dropdown menu.

  4. Click on "Site subscriptions".

  5. Click on the "View details" link next to the subscription you want to cancel.

  6. Click on the "Stop annual renewal" button.

You will be given a confirmation message once your automatic renewal has been cancelled. Your subscription will continue until the end of your current billing period, but you will not be charged for any future renewals.


Here are some additional things to keep in mind when cancelling the automatic renewal of your MyHeritage subscription:

  • You can only cancel your automatic renewal before your next billing date.

  • If you cancel your automatic renewal after your next billing date, you will still be charged for the next billing period.

  • You can always re-activate your automatic renewal at a later date if you change your mind.


What happens if i cancel myheritage subscription?


If you cancel your MyHeritage subscription, you will no longer have access to the premium features and services that are included with your subscription. This includes things like:

  • Ability to create and manage a family tree

  • Access to historical records

  • DNA testing

  • Photo sharing

  • Message boards

You will also no longer be able to see any new matches or information that is added to your account after your subscription is canceled.

Your subscription will continue until the end of your current billing period, but you will not be charged for any future renewals.


If you have any credits remaining on your account, they will be forfeited when you cancel your subscription.


You can still download a copy of your family tree and any other data that you have uploaded to MyHeritage before your subscription is canceled.

To download your data, you can follow these steps:

  1. Log in to your MyHeritage account.

  2. Click on your name in the top right corner of the page.

  3. Select "Account information" from the dropdown menu.

  4. Scroll down to the "Download your data" section and click on the "Download" button.

  5. Select the data that you want to download and click on the "Download" button again.

Your data will be downloaded as a zip file. You can open this file on your computer and view or save the data.

Here are some additional things to keep in mind when cancelling your MyHeritage subscription:

  • You can cancel your subscription at any time.

  • You cannot cancel your subscription if you are currently in the middle of a free trial.

  • You cannot cancel your subscription if you have any outstanding debts to MyHeritage.

  • You can always re-subscribe to MyHeritage at a later date if you change your mind.


Cancel Myheritage and your other unused Subscriptions fast



Download the Little Birdie app for managing your subscriptions today and start taking control of your subscriptions! The app is free and easy to use. You'll be glad you did. Here are some additional benefits of using Little Birdie:



  • Save money: Little Birdie can help you find and cancel unwanted subscriptions, which can save you money.

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