If you have subscribed to BT Sport, but have decided to cancel it for any reason, you might be wondering how to go about the process.
Cancelling your BT Sport subscription is a relatively straightforward process, but there are a few things you need to keep in mind before you decide to cancel.
How to Cancel BT Sport Online
Go to the BT Sport website: https://www.bt.com/sport/.
Sign in to your BT account.
Click on the "Your Products" tab.
Scroll down to the "BT Sport" section and click on "Manage".
Click on "Cancel subscription" and follow the prompts to confirm your cancellation.
How to Cancel BT Sport by Phone
Call BT customer service at 0800 800 150.
Provide your account information to the customer service representative.
Request to cancel your BT Sport subscription.
Follow the prompts to confirm your cancellation.
How to Cancel BT Sport by Post
Write a letter to BT requesting to cancel your BT Sport subscription.
Include your account number and the date you would like your cancellation to take effect.
Address the letter to:
PO Box 4865
Do I have to give notice to cancel BT Sport?
Yes, you have to give notice to cancel BT Sport. You must give 30 days' notice before your cancellation takes effect. If you cancel your subscription before the 30-day period ends, you will be charged for the remaining days.
However, if you cancel your subscription within the cooling-off period, you will be entitled to a full refund. The cooling-off period is 14 days from the date you sign up for the service.
For example, if you sign up for BT Sport on January 1st, you have until January 15th to cancel your subscription and receive a full refund. If you cancel your subscription after January 15th, you will be charged for the remainder of the month.
If you cancel your BT Sport subscription after the cooling-off period, you may be entitled to a partial refund. The amount of the refund will depend on how long you have been a subscriber.
What happens to your account and billing after cancelling BT Sport?
After you cancel your BT Sport subscription, your account and billing will be adjusted accordingly. You will no longer be billed for the service, and any outstanding balances will be settled. Your account will remain open, but you will no longer have access to BT Sport content
Tips for negotiating a better deal with BT Sport before cancelling
If you're thinking of cancelling your BT Sport subscription because of the cost, you might want to try negotiating a better deal with the company before you cancel. Here are a few tips to keep in mind:
Research the competition and compare prices
Be polite and straightforward when speaking to customer service
Explain your reasons for wanting to cancel, and be open to compromise
Consider taking a break from BT Sport instead of cancelling altogether